如何举报亚马逊非法跟卖的侵权行为
几个投诉跟卖的入口
1, 从AM后台Contact Seller Support开case投诉, Report a violation
https://sellercentral.amazon.com/hz/contact-us
2,以权利人身份投诉侵权
https://www.amazon.com/gp/help ... ement
3,以买家身份test buy投诉
http://www.amazon.com/gp/help/reports/contact-us
在美国亚马逊通过商标证书投诉跟卖侵权
By email: copyright@amazon.com
By Mail:
Copyright AgentAmazon.com Legal DepartmentP.O. Box 81226Seattle, WA 98108Courier
address:
Copyright AgentAmazon.com Legal Department410 Terry Avenue NorthSeattle, WA 98109-5210USA
详细方法
1. 自己品牌名称---- A
( 授权之 品牌名称 或是 已注册之品牌名称 )
2. 对方(卖家) 品牌名称---- B
( 您要投诉之 对象名称 或是 品牌名称 )
Dear"B" ,
It has come to our attention that "B" is using the "A" trademarkwithoutlicense or prior written authorization from "A".
"A" holds federal trademark registrations in the UnitedStates. So "B" listings violate "A" trademarkand intellectual property rights. You are also in breach of AMAZON'sParticipation Agreement.
Therefore,we demand that you immediately remove alllistings on Amazon.com in which "B" utilizes our trademarks and images protected bycopyright.
"B" currently has at least one listing on Amazon.com forproducts thatutilize "A's" trademarks and/or copyrights without authorization.
See the following ASIN: B001234567
"A" is the only entity authorized to provide authorization tosell its products onAmazon.com. Your listing constitutes a violationof "A's" trademark rights, copyrights, and Amazon's ParticipationAgreement.
"B"'s infringing listings must be removed immediately toprevent damageto "A" brand and lost sales.
While "A" hasmany options available under this state. But we would preferto resolve thismatter amicably. Please confirm to us in writing within 24hours, that you have:
(1)Removed all of "A's" trademarks and copyright material from yourAmazon.comlistings and any other website or public display you operate;
(2)Removed all of "A's" listings of products it claims to beassociated with "A's", including but not limited to the ASINs listed above
Failure to take action within 24 hours will force us toreport this serious violationto the Amazon seller performance team. This islicensed products to Amazon.comas well, Amazon seller performance team willtake such violations veryseriously, possibly resulting in removal of yourselling privileges onAmazon.com.
Thank you for your attention to this matter. Pleasecontact us if you have anyquestions.
Legal on behalf of "A"
以上总共分为三大重点:首先写出了自己的品牌权利,而后将跟卖卖家之侵权行为做再次强调,最后请侵权卖家立即把所有产品移除。
此模板为完整申诉版,各位守规举之卖家可自行调整段落内容长短!
务必遵守: 目的明确,简洁明瞭
除了防止跟卖,是否也常碰到其他相关的"跟卖问题" 呢?
如果写信给卖家,依旧置之不理的话,那就需要以下列的方式来向亚马逊进行投诉的动作了!祝各位卖家好运!
亚马逊品牌注册并不会防止其他卖家跟卖的功能,亚马逊的流程为:当您发现其他卖家未经授权非法跟卖时,您需要举报该卖家的侵权行为。虽然卖家支持团队很想帮助您,但是很抱歉,此问题需要您与copyright团队联系,会有专业的人员解答您的问题,关于如何联系copyright团队请查看以下信息。
举报需要准备的资料和提交的路径如下:
如果您认为其他在亚马逊销售的卖家侵犯了您的商标权,我们请您提供以下信息给我们的版权和商标调查员(仅接受英文):
- 商品详情页面的ASIN/ISBN和商品名称
- 您举报的商家的店铺和公司名称
- 对于违反的政策的简明描述
- 违规的证据:
-- 您在亚马逊美国站测试购买该商品的订单编号(建议您最好下一个测试订单,如果无法实现,建议您仍然按照此路径尝试举报)
-- 您商标注册证明的复印件
-- 您商标UPC条形码的购买证明
-- 您测试购买到的商品的照片
- 您的地址,电话和邮件地址
- 一份您的声明,表明您知道伪证的处罚,以却保您在通知中的信息是准确的,您是该商标的持有者或者代表商标持有者授权者
- The ASIN/ISBN of the item"s detail page and the product title
- The store or business name of the seller you are reporting
- A concise explanation of the violation
- Proof of the violation:
--Amazon.com Order ID of a test buy that confirms the violation
--Copy of your trademark registration certificate
--Proof of purchase for the product’s UPC bar code
--Photos of the item(s) you received in the test buy
- Your address, telephone number, and e-mail address
- A statement by you, made under penalty of perjury, that the information in your notice is accurate, and that you are the trademark owner or authorized to act on the trademark owner"s behalf.
发送E-Mail至:copyright@amazon.com